TERMS AND CONDITIONS

1.1 These Terms and Conditions govern the rights and obligations related to the use of the NeoRenaissance Service, available at https://www.izrada-web-sajta.biz, hereinafter referred to as the Service, which provides services in the field of digital marketing, operated by NeoRenaissance LLC, 75 E 3rd St, Ste 7, Sheridan, WY 82801, United States of America (hereinafter referred to as the Company).

1.2 These Terms and Conditions form an integral part of the Service and constitute the general provisions of the contractual relationship (hereinafter referred to as the Agreement), which is concluded between the Company and each individual user of the Service by accepting these Terms, by purchasing or leasing a Service, by making a payment and/or by using the Service, without the need for a separate written agreement.
The Company provides access to and use of the Service exclusively in accordance with these Terms and Conditions, the applicable Service pricing, and the Privacy Policy, available at https://www.izrada-web-sajta.biz/prava-i-zastita, which form an integral part of these Terms and Conditions (hereinafter referred to as the Terms).

1.3 By accessing or using the Service, visitors of the official website, as well as all users of the Services, accept all provisions of these Terms and thereby establish a contractual relationship (Agreement) with the Company as the service provider, without the execution of a separate written contract.

1.4 By accessing the content and services of the Service, as well as by purchasing, leasing, or using any individual service, the visitor declares that they have read, understood, and accepted these Terms in their entirety.

2.1 The Client’s website hosted on the Company’s shared server is available solely and exclusively as digital content, which is not delivered as a permanent record. Its availability is therefore the responsibility of the Company exclusively on the shared Service servers, and only for the duration of the Service subscription, that is, for as long as the user uses the Service in accordance with these Terms of Use.

2.2 Upon registration, the user is required to independently choose and securely store their password and is solely responsible for maintaining its confidentiality.
The user is obligated to protect access credentials and to respect the integrity of the Service when accessing it.
The user undertakes not to share their access credentials with any third party.
The user must promptly notify the Company if they experience difficulties accessing the Service or suspect any unauthorized access.

2.3 Any use of the Service as a whole or any part thereof that is not in accordance with these Terms shall be considered misuse of the services provided by the Company, as well as a violation of the Service subscription terms, whereby the user loses the right to further use the Service, without entitlement to a refund of any payments already made.

3.1 The Company provides digital marketing, programming, and web design services through the Service.
The Service is intended to act as an intermediary between individuals who, through the Service, create and publish digital marketing services (hereinafter: Web Developer) and individuals who use such services (hereinafter: Client / Service User).

The term Web Developer, within the context of these Terms, does not denote a title or legal status, but rather a creator of a website who possesses the necessary knowledge to create, transfer, and submit content to the Service on behalf of the Client.

The term Client / User, within the context of these Terms, does not denote a title or legal status, but exclusively a user of the Service.

3.2 The Company provides the Services exclusively for a fee, and the use of the Services is granted through subscription or rental of individual service packages or services, in accordance with the Company’s current price list.

3.3 The Service is intended for use either on the Company’s shared Service server or on the Client’s own server infrastructure, depending on the type of subscribed Service.

3.4 The Website Platform Service provided on the Company’s shared Service server is delivered exclusively as a finished digital product, without the delivery of any permanent record or source system, unless expressly stated otherwise.

3.5 The Website Platform Service provided on the Client’s server infrastructure (Hosting) is transferred exclusively as a finished digital product, in accordance with the technical capabilities and scope of the subscribed Service.

3.6 For Website Platform Services built on server services of the Company’s partners, the Company reserves the right to business and contractual confidentiality regarding fees, usage conditions, and tools of partner services.
The Company is not obligated to disclose information regarding pricing, mediation methods, or terms of third parties, and is legally free to distribute, use, and charge for partner server services and tools in accordance with its current price list.

3.7 By subscribing to or renting any Website Platform Service, or any part of the Service, the Client accepts the Service as a fully built, functional, and unique whole, including demo pages, previews, and technical structure.

3.8 Subscription to a Website Platform Service, unless expressly stated otherwise, does not include additional Services, which are separately agreed upon and charged.

3.9 The Website Platform Service, unless otherwise defined, allows users to independently create, publish, edit, and manage content, solely within the technical functionalities available at the time of use.
The Company reserves the right to add, modify, or remove Service functionalities in accordance with its business policy, without altering these Terms or the legal relationships established herein.

3.10 The Client undertakes to provide all required content only in formats compatible with the Service requirements.
Valid content submission shall be deemed only content delivered in the following formats:

3.11 Text content: Word, Notepad;

3.12 Media content: pdf, jpg, gif, png, psd, mp3, mp4.

REFUND POLICY IN CASE A REFUND IS APPLICABLE:

4.1 The Company guarantees the quality and functionality of its services, within the scope and duration of the leased Service.

4.2 The Company is responsible for the functionality and proper operation of the leased Services. In the event of a malfunction, the Company shall resolve the issue within a maximum of 72 hours, whether related to the Website or a specific server-based Service.

4.3 If the Company fails to fulfill its obligations within the specified timeframe, it shall, at its own expense, extend the duration of the Service lease (or the relevant server Service) for the exact period of downtime or malfunction, following the expiration of the originally leased period.

4.4 Complaints and Revisions may be submitted exclusively via the official contact form on the website or by written request, sent to the following email addresses: office@izrada-web-sajta.biz
The Client / Purchaser must clearly specify the exact reason for the Complaint or Revision, i.e., describe the malfunction of the specific Service. Complaints shall be considered only if accurate and truthful information is provided. Complaints shall not be accepted if it is determined that the malfunction resulted from unprofessional handling by a third party not affiliated with the Company or the Service.

4.5 The Purchaser loses the right to warranty, complaint, and free servicing in cases of improper handling or management of the Website by unauthorized third parties.

4.6 The Company does not issue refunds for Service activities related to SEO services and paid advertising, when such services are performed on platforms not owned or directly controlled by the Company.

4.7 The Company does not issue refunds for the Website Platform Service when it is executed on server infrastructure provided by partners not affiliated with the Company.

4.8 The Company provides the possibility of revision prior to payment, allowing the Client to decline or withdraw from a specific Service before leasing, without financial obligation.

4.9 The Client is entitled to the exact number of revisions specified on the Company’s official website:
https://www.izrada-web-sajta.biz
The Company is obliged to clearly state the number of revisions for each individual Service.

4.10 Upon payment for any Service, the Client is deemed to have accepted the leased Service, and the Service shall be considered fully delivered and completed.

4.11 A Service shall be deemed fully performed at the moment payment is made, whereby the Client confirms the correctness of the Service and waives any further Complaints or Revisions.

4.12 By each individual payment, the Client confirms the waiver of the right to complaint and voluntarily relinquishes the right to withdraw from the Service lease, in accordance with applicable consumer protection regulations.

4.13 The Company does not issue refunds under any circumstances for SEO and advertising Services.

4.14 Notwithstanding the above, the Company may, at its sole discretion, allow a refund exclusively under the following conditions:

4.15 Website Platforms and Server Services: within 48 hours of payment.

4.16 Web and Graphic Design: within 5 days of payment.

4.17 Content Creation: within 72 hours of payment.

4.18 Strategic Marketing and Strategic Planning: within 72 hours of payment.

The Company charges the Client / User for the lease (subscription) of the Service through payments made to the Company’s account, exclusively after the specific Service has been performed, or after the Service has been made available to the Client in accordance with these Terms of Use.

Each individual payment made by the Client shall be deemed an explicit confirmation of acceptance of the Service lease, as well as confirmation that the Service has been properly provided, made available, and accepted in full.

By making a payment, the Client irrevocably waives the right to any unused Revisions, the right to a refund, and the right to withdraw from the Service lease, in accordance with the applicable laws of the State of Wyoming, United States of America.

The lease of the Service concluded through online or any other form of payment constitutes a legally binding relationship, without the need to conclude a separate written agreement, whereby these Terms of Use shall be considered the sole and governing legal basis of the relationship between the Company and the Client.

6.1 Users / Clients use the Service exclusively at their own risk, within the technical and functional capabilities available at the time of using the Service.

6.2 The Client expressly accepts that the Company cannot be held liable for servicing, interventions, or actions performed by any other service provider or third parties, and that the risk of any potential damage shall be borne entirely by such third parties, in accordance with the applicable laws of the State of Wyoming, United States of America.

6.3 Through the Service (via Web Developers), the Company transmits digital content submitted by Users, but does not influence the selection of such content, does not initiate its transmission, nor is it obliged to store, modify, or verify the accuracy of such content.
The accuracy of submitted content includes truthfulness, reliability, as well as grammatical and spelling correctness, for which exclusive responsibility lies with the website owner or the third party who is the author of the content.

6.4 Exclusive and full responsibility for the content of the website rests with the author or owner of the website.
The Company reserves the right to act as a content creator through the Service, in which case the provisions of these Terms of Use shall apply to the Company solely to the extent of the content created by the Company.

6.5 The Company has the right, but not the obligation, to remove any content from the Service at any time, without prior notice or obligation to provide justification for such action.

6.6 The Company is not obliged to store, archive, or permanently retain data, documents, information, content, or working versions of media and elements, once they have been delivered or made available through the Service.

6.7 The Company shall not be liable for temporary or permanent unavailability of the Service due to Internet outages on the User’s side, nor for technical issues, errors, or incomplete electronic data processing, for which Internet service providers bear exclusive responsibility.

6.8 The Company reserves the right to temporarily suspend or limit access to the Service in the event of maintenance, technical interventions, or system upgrades.

6.9 All time-related provisions, time zones, public holidays, non-working days, and deadlines shall be interpreted and calculated in accordance with the applicable laws of the State of Wyoming, United States of America.

6.10 All the above limitations of liability apply to any and all material and/or non-material damages, as well as to any violation of rights arising from improper or unauthorized use of the Service, including but not limited to data deletion (intentional or unintentional), transmission of computer viruses, unauthorized access, and misuse of data by third parties, in accordance with these Terms of Use.

7.1 The Company and the User undertake to resolve all potential disputes amicably and in good faith.
In the event that an amicable resolution cannot be reached, exclusive jurisdiction for the resolution of disputes shall lie with the competent courts of the State of Wyoming, United States of America.

7.2 All disputes that may arise between the User of the Service and the Company in connection with the use of the Service shall be governed by and construed in accordance with the applicable laws of the State of Wyoming and the federal laws of the United States of America.

8.1 The Company expressly reserves the right (but not the obligation) to amend or supplement these Terms of Use at any time, by publishing the amendments and supplements in a new textual form on the official website https://www.izrada-web-sajta.biz, and by sending them to the e-mail address of each individual Client, at least 10 (ten) days prior to their effective date.

8.2 These Terms of Use, as well as any amendments and supplements thereto, shall enter into force 10 (ten) days from the date of their publication on the official website of the Service https://www.izrada-web-sajta.biz.

8.3 If a registered User, or a User / Client who uses the Services, does not provide an explicit response within the specified period, it shall be deemed that the User agrees to the new Terms of Use.

8.4 If a registered User, or a User / Client who uses the Services, explicitly does not accept these Terms of Use, it shall be deemed that the User has withdrawn from using the Services, whereby all previously granted rights shall cease, and any outstanding obligations shall become due, and the established service relationship shall be terminated, in accordance with the previously applicable Terms of Use.

8.5 The entry into force of new Terms of Use shall not diminish any rights already acquired by the User, and such rights shall remain valid until the expiration of the existing service usage obligation.

8.6 Pursuant to the applicable laws of the State of Wyoming, United States of America, the printed version of these Terms of Use shall have full legal effect and its legal validity may not be contested.

The Company holds exclusive and irrevocable copyright and intellectual property rights to the Service, as well as to all of its individual parts and elements of which it is the author, including, but not limited to: the logo and visual identity, textual and media content, source code, databases, and other digital elements.

The Service may also contain elements over which exclusive copyright or other intellectual property rights are held by third parties, such as content belonging to business partners or Clients.

Any infringement of copyright shall be subject to the applicable laws of the State of Wyoming and the United States of America, and liability shall rest with the infringing party. Any unauthorized or improper use of any part of the Service, or the Service as a whole, without prior explicit written permission issued by the Company, as the holder of exclusive copyright, shall be considered a violation of the Company’s copyright and intellectual property rights and shall result in the initiation of all appropriate legal proceedings.

The Company has the right, but not the obligation, to monitor and control user activities on the Service and all of its parts, for the purpose of preventing copyright infringement, protecting intellectual property rights, and protecting personal rights. The Company is entitled to use all legal and technical means, and to undertake all appropriate legal or technical measures, to address the consequences of unauthorized activities or violations, as well as to notify competent authorities, cooperate with them, and provide full assistance in the detection or prosecution of persons who have committed such violations.

NeoRenaissance LLC
75 E 3rd St, Ste 7
Sheridan, WY 82801
United States of America